Shipping policy
Shipping Policy – Zorina
At Zorina, every order is carefully prepared and packaged to ensure your handmade candles reach you safely.
Order Processing & Delivery Time
Orders are typically processed and delivered within 1–3 business days. However, please allow up to 7 business days for your order to be prepared, shipped, and delivered.
The maximum delivery timeframe includes both order preparation and shipping.
Shipping Fees
Shipping fees will be displayed at checkout before you complete your purchase.
Order Tracking
If tracking is available, your tracking details will be shared with you once your order has been shipped.
Shipping Delays
Although we do our best to deliver every order on time, unexpected delays may occur due to courier services, public holidays, or circumstances beyond our control.
Damaged Orders
If your order arrives damaged, please contact us as soon as possible with your order details and clear photos of the damage so we can assist you.
Contact Us
If you have any questions about your order or delivery, please contact us through our official communication channels.
Thank you for choosing Zorina and allowing us to bring a little light and fragrance into your life.
Zorina – A sensory journey where light transforms into scent.